Shipping & Payment options
Payment options
We offer you a secure and convenient selection of payment methods. Different payment methods are available depending on the country of delivery.
PayPal
Available worldwide
Pay quickly and securely with your PayPal account. The payment will be confirmed immediately so that your order can be processed immediately.
Amazon Pay
Available worldwide
Use your Amazon account to pay conveniently in our shop.
Credit and debit card
Available worldwide
Pay conveniently with your credit or debit card (e.g. Visa, Mastercard). You will be charged immediately after completing your order.
Billie – Purchase on account for corporate customers
Available in 12 countries (France, Netherlands, Sweden, Austria, Germany, Norway, Switzerland, United Kingdom, Denmark, Finland, Spain, Italy)
Billie enables business customers to purchase on account with flexible payment terms. A separate account is not required. Availability is checked at checkout.
Apple Pay
Available worldwide
Pay quickly and securely with Apple Pay on supported Apple devices. The payment is confirmed immediately.
Klarna
Available in 17 countries (Netherlands, Spain, Portugal, Norway, Germany, Italy, Ireland, France, Finland, Denmark, Belgium, Austria, Sweden, Poland, Czech Republic, Slovakia, Greece)
With Klarna you have various payment options available, depending on the country, e.g. instant bank transfer or purchase on account. The available options are displayed in the checkout.
Pay by Bank
Available in 20 countries (Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Slovenia, Spain, Slovakia, United Kingdom)
SEPA direct debit
Available in the SEPA zone
Pay conveniently by SEPA direct debit. The amount will be debited from your bank account after the order has been completed.
Bancontact
Available in Belgium
Belgian customers can pay conveniently with Bancontact. The payment is confirmed immediately.
EPS
Available in Austria
With EPS, you can pay securely via your Austrian online banking. The payment is processed immediately.
iDEAL
Available in the Netherlands
iDEAL enables direct payment via Dutch banks. The transaction is confirmed immediately.
Przelewy24 (P24)
Available in Poland
Polish customers can pay securely via their online banking with Przelewy24. Payment is made in real time.
BLIK
Available in Poland
Pay mobile and directly via your banking app with BLIK. The payment is confirmed immediately.
BANCOMAT Pay
Available in Italy
With BANCOMAT Pay, Italian customers pay directly via their bank account.
Shipping costs
Shipping is shipped with:
Our standard shipments are sent with DHL.
Special cases, such as orders with express shipping, are shipped with DHL Express and UPS parcels.
Germany
Shipping costs (incl. 19% VAT): 4,80 euro
Shipping costs (excl. 19% VAT): 4,03 euro
Island surcharge: 14,90 euro
Standard delivery time: 1-2 working days (not guaranteed)
Express delivery in Germany
Express Next-Day: 18.90 euro
(incl. 19% VAT)
Orders placed by 1:50 p.m. will be delivered by the end of the next working day. Weekends (Saturday and Sunday) and public holidays are excluded.
Express 9: 79.90 euro
(incl. 19% VAT)
Orders placed by 1:50 p.m. are delivered by 9:00 a.m. on the next working day. Weekends (Saturday and Sunday) and public holidays are excluded.
Express 12: 22.90 euro
(incl. 19% VAT)
Orders placed by 1:50 p.m. are delivered by 12:00 a.m. on the next working day. Weekends (Saturday and Sunday) and public holidays are excluded.
Express Saturday 12: 50.90 euro
(incl. 19% VAT)
Orders placed by 1:50 p.m. on Friday will be delivered by 12:00 a.m. on Saturday. Only relevant for orders placed one working day before Saturday. Public holidays are excluded.
Express Saturday 9: 107.90 euro
(incl. 19% VAT)
Orders placed by 1:50 p.m. on Friday will be delivered by 9:00 a.m. on Saturday. Only relevant for orders placed one working day before Saturday. Public holidays are excluded.
Netherlands / Belgium / Luxembourg
Shipping costs: 8.00 euro
plus applicable VAT.
Island surcharge: 20.00 euro
Standard delivery time: 1-3 working days (not guaranteed)
Austria
Shipping costs: 8.00 euro
plus applicable VAT.
Standard delivery time: 1-3 working days (not
guaranteed)
Denmark
Shipping costs: 12.00 euro
plus applicable VAT.
Island surcharge: 20.00 euro
Standard delivery
time: 2-3
working days (not guaranteed)
France
Shipping costs: 12.00 euro
plus applicable VAT.
Standard delivery time: 2-4
working days (not guaranteed)
Italy
Shipping costs: 12.00 euro
plus applicable VAT.
Standard delivery time: 2-5
working days (not guaranteed)
Poland
Shipping costs: 12.00 euro
plus applicable VAT.
Standard delivery time: 2-5
working days (not guaranteed)
Great Britain / Scotland
Shipping costs: 18.00 euro
plus applicable VAT.
Standard delivery time: 2-6
working days (not guaranteed)
Sweden
Shipping costs: 18.00 euro
plus applicable VAT.
Standard delivery time: 2-5
working days (not guaranteed)
Switzerland
Shipping costs: 18.00 euro
plus applicable VAT.
Standard delivery time: 1-4
working days (not guaranteed)
Slovakia
Shipping costs: 18.00 euro
plus applicable VAT.
Standard delivery time: 2-4
working days (not guaranteed)
Slovenia
Shipping costs: 18.00 euro
plus applicable VAT.
Standard delivery time: 2-4
working days (not guaranteed)
Finland
Shipping costs: 18.00 euro
plus applicable VAT.
Standard delivery time: 2-6
working days (not guaranteed)
Estonia
Shipping costs: 18.00 euro
plus applicable VAT.
Standard delivery time: 2-4
working days (not guaranteed)
Ireland
Shipping costs: 18.00 euro
plus applicable VAT.
Standard delivery time: 3-6
working days (not guaranteed)
Romania
Shipping costs: 18.00 euro
plus applicable VAT.
Standard delivery time: 3-6
working days (not guaranteed)
Bulgaria
Shipping costs: 18.00 euro
plus applicable VAT.
Standard delivery time: 3-6
working days (not guaranteed)
Hungary
Shipping costs: 18.00 euro
plus applicable VAT.
Standard delivery time: 2-5
working days (not guaranteed)
Czech Republic
Shipping costs: 18.00 euro
plus applicable VAT.
Standard delivery time: 2-4
working days (not guaranteed)
Croatia
Shipping costs: 18.00 euro
plus applicable VAT.
Standard delivery time: 3-6
working days (not guaranteed)
Greece
Shipping costs: 18.00 euro
plus applicable VAT.
Standard delivery time: 4-9
working days (not guaranteed)
Latvia
Shipping costs: 18.00 euro
plus applicable VAT.
Standard delivery time: 3-6
working days (not guaranteed)
Lithuania
Shipping costs: 18.00 euro
plus applicable VAT.
Standard delivery time: 3-6
working days (not guaranteed)
Norway
Shipping costs: 18.00 euro
plus applicable VAT.
Standard delivery time: 3-7
working days (not guaranteed)
Spain
Shipping costs: 18.00 euro
plus applicable VAT.
Standard delivery time: 5-12
working days (not guaranteed)
Andorra
Shipping costs: 18.00 euro
plus applicable VAT.
Standard delivery time: 4-8
working days (not guaranteed)
Portugal
Shipping costs: 18.00 euro
plus applicable VAT.
Standard delivery time: 5-12
working days (not guaranteed)
Liechtenstein
Shipping costs: 18.00 euro
plus applicable VAT.
Standard delivery time: 3-6
working days (not guaranteed)
Turkey
Shipping costs: 31.00 euro
plus applicable VAT.
Standard delivery time: 10-15
working days (not guaranteed)
Bosnia-Herzegovina
Shipping costs: 31.00 euro
plus applicable VAT.
Standard delivery time: 7-12
working days (not guaranteed)
Serbia
Shipping costs: 31.00 euro
plus applicable VAT.
Standard delivery time: 5-10
working days (not guaranteed)
Montenegro
Shipping costs: 31.00 euro
plus applicable VAT.
Standard delivery time: 5-10
working days (not guaranteed)
Malta
Shipping costs: 31.00 euro
plus applicable VAT.
Standard delivery time: 8-15
working days (not guaranteed)
Cyprus
Shipping costs: 31.00 euro
plus applicable VAT.
Standard delivery time: 8-15
working days (not guaranteed)