FAQ

The standard shipping time within Germany is 1–2 working days. Please note that this information is not binding, as factors such as product availability, shipping method and public holidays can influence the delivery time.

The shipping costs are 4.80 euros (incl. 19% VAT). The costs may vary depending on the shipping method (e.g. express shipping) or country of delivery. Detailed information can be found under shipping options in our online store.

Yes, after your order has been shipped you will receive a confirmation email with a tracking number.

Yes, we offer express shipping for faster deliveries within Germany. Details of the costs and conditions can be found in our online store under shipping options.

Yes, we ship internationally. You can find an overview of shipping options and costs in our online store.

Yes, you can have your order delivered to a DHL Packstation in Germany. Simply enter the Packstation as the delivery address during the ordering process.

You can view your order status via the link in your shipping confirmation e-mail or in your customer account.

Yes, as long as the order has not yet been dispatched. Please contact us to check this.

The order confirmation is usually sent to you by e-mail within a few minutes of completing the order.

If your package has been delivered to the wrong address, please contact us immediately so that we can find a solution and track the delivery.

You can return items within 14 days. Please use our returns form and return the goods in their original packaging.

In most cases, the buyer bears the return costs. Exceptions apply to defective, incorrect or damaged goods. Please contact our customer service to clarify this.

Returns are usually processed within 5-7 working days of receipt of the goods.

Refunds will be made within 5–7 working days of receipt of the return to the original means of payment used.

You can return items within 14 days of receipt or apply for a cancellation. The goods must be unused and in their original condition. For details or exceptions, please contact our customer service.

Please send us pictures and a description of the defect. We will check your case and arrange a replacement or refund if necessary.

Yes, an exchange is possible within 14 days of receipt. Please make sure the item is unused and in its original packaging.

Please contact us immediately so we can correct the incorrect delivery and send you the right item.

For repairs or warranty claims, please contact our customer service:

Please provide your contact details, the item number, and a description of the issue.

After your order, you will receive an email with our bank details. Once the payment has been received, your order will be shipped.

Yes, private customers can pay by invoice via PayPal Checkout.

In the case of cash on delivery payment, payment is made directly to the deliverer upon receipt of the goods.

It is no longer possible to change the payment method after the order has been completed.

We accept the following payment methods: prepayment, cash on delivery, purchase on invoice, PayPal Checkout (PayPal, credit card, direct debit, purchase on account, Apple Pay) and Amazon Pay.

The invoice will be sent to you automatically by e-mail after your order has been completed.

No, there is no minimum order quantity. You can also order individual items.

If your parcel does not arrive, please contact us. We will check the whereabouts and can arrange a replacement delivery if necessary.

Yes, you can also place your order by telephone during our business hours. You can reach us on +49 (0)6203 4048 79 0.

Please send us pictures of the damaged item to info@baercoil.com so that we can find a solution as quickly as possible.

Yes, we offer volume discounts and individual offers for bulk orders. Contact us by e-mail for a personalized offer.

Please let us know the exact device type so that we can check compatibility.

Detailed size and specification information can be found on the respective product page. If you have any further questions, please contact our customer service:

The warranty covers defects in materials and workmanship. Damage caused by improper use or normal wear and tear is excluded.

Yes, our customer service team will be happy to help you with technical questions and find the right product for your needs. You can reach us at

You can reach our customer service:

You can contact our technical support by phone or e-mail:

How do I delete my customer account and my saved data? To delete your account, please send an e-mail to our customer service with the following details:

Thread standards can be distinguished by several characteristics:

• Measurement system: Metric (mm) or imperial (inch)
• Thread profile: Diameter, pitch and flank angle
• Thread type: Fastening or movement thread
• Area of application: General or industry-specific

There are various reasons for the diversity of thread standards. On the one hand, many countries have developed their own standards since the 19th century, which still exist today. As a result, there are regional differences, as countries such as Germany, Great Britain and the USA sometimes use different thread standards.

There are also special requirements in certain sectors, such as the automotive or aviation industries, which require their own standards. In addition, many thread standards have been adapted so that they can withstand special loads or enable high precision.

A metric ISO standard thread, also known as an M thread, is the European standard for fastening threads. It is characterized by the following features:

• Unit of measurement: All dimensions are given in millimetres
• Flank angle: Characteristic 60° angle
• Distribution: Standard thread in Europe and many other countries
• Application: Widely used in industry, mechanical engineering and everyday life

BAER offers a wide range of threading tools for metric ISO standard threads, including taps and dies. These tools ensure precise and standard-compliant thread production for a wide range of applications.

The most important distinguishing features are:

Measurement system:

• Metric: millimeters
• UNC/UNF and Whitworth: inches

Pitch:

• Metric: Distance between two thread tips in mm
• UNC/UNF and Whitworth: Number of threads per inch

Flank angle:

• Metric and UNC: 60°
• Whitworth: 55°

Area of distribution:

• Metric: Europe and worldwide
• UNC: USA, Australia, Japan
• Whitworth: Great Britain

BAER offers threading tools for these different standards to meet international standards and ensure a wide range of applications.

There are numerous types of threads

BAER offers specialized tools for all thread types to ensure precise and application-oriented solutions.

The designation of metric standard threads follows a standardized system:

• Prefix “M”: Stands for “metric” thread.

Structure of the designation:

• Basic form: M + outer diameter in mm
• Example: M8 for an 8 mm thread

This designation system enables the thread parameters to be clearly identified and makes it easier to select suitable fasteners for various applications. For metric fine pitch threads, the pitch is also specified. Example: M8 x 1 for an 8 mm thread with 1 mm pitch.

Standard threads and fine threads differ in their pitch:

• Standard thread: Larger pitch for faster installation and less sensitive to dirt. Used for standard fastening screws.
• Fine thread: Smaller pitch, ideal for precise applications such as measuring or adjusting screws and high vibration environments (good self-locking).

BAER offers tools for both types to meet different requirements.

The most commonly used metric thread sizes are:

BAER offers a wide range of threading tools such as taps, thread formers and dies for these common thread sizes. These tools are optimally matched to the respective thread sizes and ensure precise and efficient thread production.

No, metric threads are not always right-handed. Most are right-hand threads, but there are also left-hand threads, which are marked “LH”. Left-hand threads are used to prevent self-loosening, for example in bicycle pedals, or as a safety mechanism to prevent incorrect screw connections, e.g. in gas connections. BAER offers tools for both types of threads to meet specific requirements.

The following tools are used as standard for the production and repair of threads:

Taps

• For internal threads (IG)
• Available in hand and machine versions

Cutting die

• For external threads (AG)
• Ideal for precise external thread production

BAER offers a wide range of these tools, adapted to different requirements and thread types. The range also includes accessories such as lubricants and die holders, tools for pre- and post-processing as well as for checking threads such as twist drills, countersinks or thread gauges and much more.

The selection of the correct thread size is based on:

• Outer diameter: Determines the basic strength of the connection.
• Pitch: Affects strength and assembly characteristics.

The choice depends on the required strength, specific application and material. BAER offers advice and suitable threading tools for every application.